Privacy Policy

Introduction:

At Drystride, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect:

Personal Information: This includes your name, email address, shipping address, phone number, and payment details, collected when you make a purchase or create an account.

Non-Personal Information: This includes data such as browser type, device information, IP address, and browsing behavior on our website.

How We Use Your Information:

Order Processing: To process and fulfill your orders, including sending order confirmations and shipping updates.

Customer Service: To respond to your inquiries, provide support, and improve our customer service.

Marketing: To send you promotional offers, newsletters, and updates if you have opted to receive them. You can opt-out at any time.

Website Improvement: To analyze website usage and improve our website’s performance and user experience.

Information Sharing:

Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, and marketing. These providers are required to protect your information and use it only for the services they provide.

Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights:

Access and Correction: You have the right to access and correct your personal information. You can update your account information through your account settings or by contacting us.

Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to Our Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information:

For any questions or concerns regarding our Privacy Policy, please contact us at info@drystride.ca.

Effective Date: 18-01-2025